• Privacy policy

    This policy explains how Meetr Inc. (“Meetr”) collects and processes personal information through our services.

    Collection of personal information

    Meetr collects the data on our services, and on our website at www.meetr.ai. Personal information may include, but is not limited to: your name, your company name, your email address, mailing address, and telephone number.

    When you contact us we may receive and process any personal information that you provide.

    When you use or view our website, we collect information from your devices that may include Internet Protocol (IP) address and your user agent.

    When you register online or place an order for any of our products or services, we collect all the information you provide us.

    When you use the website, we collect information about your service activity, such as sessions’ duration, log-in time, content view on web-pages, content uploaded and activity measures.

    Use of our services

    We provide Audio, video, and meetings analytics services. We allow users to analyze video conferences and meetings, including associated data and documentation. The analysis may contain aggregated personal data.

    We may use analytics tools, including Google Analytics and FullStory. It helps us understand users’ activity that tracks and reports on all traffic that passes through our website or app. The privacy practices of these tools are subject to their own policies and they may use their own cookies to provide their services. Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Site. You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser Add-on, to enable you to opt-out of Google’s programs. For further information about cookies, please see the ‘Cookies’ section in this policy.

    Analytical information

    We may use analytics tools, including Google Analytics and FullStory. It helps us understand users’ activity that tracks and reports on all traffic that passes through our website or app. The privacy practices of these tools are subject to their own policies and they may use their own cookies to provide their services.

    Google uses first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our Site. You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager.

    For further information about cookies, please see the Cookies section in this policy.

    Use & share of information

    We will use the information we collect to analyze our service including the tools and features, provide support, measure activity and maintain the service and for future improvement.

    The email address may be used to contact and provide information about our services. Your identifiable information might be used for legal reasons. When we process your order we may send your data to, and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

    We may share the information we collect with service providers and other third parties, if necessary for our service and for collecting the information, provided that any such third party will commit to protect your privacy as required under the applicable law and this policy. We might share information with affiliated or connected companies with us, like subsidiaries, and parent companies provided that they will commit to protect your privacy as required under this policy. A structural change may require us to transfer information, provided that the receiving entity will comply with this policy.

    We may want to send you information about products and services of ours, that we think you might like. If you agreed to receive marketing you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes.

    Storage and transfer of data

    Meetr securely stores your data at sites operated and maintained around the world by cloud-based service providers that commit to protecting your privacy as required under the applicable law and this policy.

    In case of residence in a jurisdiction where a transfer of personal information to another jurisdiction requires consent, Meetr sees your expressed and unambiguous consent to such transfer in agreeing to this policy and as set out in our Data Processing Addendum.

    Meetr keeps the data for the purposes of processing under this policy and for legitimate purposes such as legal and tax issues. We will keep the data, unless required by law to delete it, or until the company's decision to remove it.

    Your data protection rights

    Meetr would like to make sure you are fully aware of all of your data protection rights. We may charge you a small fee for this service.

    The right to access – You have the right to request Meetr for copies of your personal data after you provide us certain credentials to make sure you are who you claim you are. We may charge you a small fee for this service.

    The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.

    The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

    The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

    The right to object to processing – You have the right to object to Meetr’s processing of your personal data, under certain conditions.

    The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@meetr.ai

    Contacting the appropriate authority

    Should you wish to report a complaint or if you feel that Meetr has not addressed your concern in a satisfactory manner, you may contact the EU Data Protection Authorities, at no charge. You may find the relevant contact details at: https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

    Cookies

    Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

    Meetr uses cookies in a range of ways to improve your experience on our website and services, this includes: keeping you signed in, understanding how you use our website, and facilitating the use of our service’ features and tools.

    You can set your browser to not accept cookies. However, in a few cases, some of our features may not function as a result.

    Referral to other websites

    Meetr’s website may contain links to other websites, our privacy policy does not apply to them. If you click on a link to another website, you should read their privacy policy prior to use.

    Changes to our privacy policy

    Meetr keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17 August 2019

    Contact us

    If you have any questions about Meetr’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at privacy@meetr.ai.